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Buyer Protection Pledge

What happens when I make a purchase on Carexxx?

  1. A customer visits Carexxx.net and places an order
  2. The customerpays directly via PayPal
  3. Carexxx confirms the payment with PayPal
  4. Our Supplier ships directly to the buyer via Fedex, UPS or USPS carrier

Who do I pay when I make a purchase on Carexxx?

You pay directly via one of our payment processors – PayPal

You can see which payment processor you used by viewing on email your order.

What do I do if I have a problem with my transaction?

  1. Contact

If your item hasn’t arrived or isn’t as described, first try to contact Carexxx.  Using this contact method by chat or send SMS or Call or send email to us.

We are happy to resolve any issues you may have, so give them a chance to make it right for you.

Please note that payment disputes are time sensitive (For current deadlines please contact the payment processor, PayPal. Failure to do so could result in your claim being rejected).

  1. File a dispute with the payment processor

In order to get your money back, you will have to file a dispute with whichever processor was used to pay for your purchase.

Carexxx offers PayPal as payment processors which offer buyer protection programs.

How can I get my money back?

First, you will need to identify the payment company you used to make the purchase.

Currently, Carexxx offers PayPal payment processors offer buyer protection programs.

After you’ve identified which payment company you used, file a claim with whichever processor was used to pay for your purchase – either PayPal. You can see which payment processor you used by viewing your recent purchases.

For specific rules and guidelines for those programs, along with instructions on how to file a claim, visit the appropiate website using the links below.

PayPal

PayPal Buyer Protection rules, guildelines and instructions

  • PayPal requires that you file a dispute within 180 days of your purchase
  • If you completed your purchase as a guest on PayPal without logging into an account, you must file your claim by Paypal phone.
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